FREQUENTLY ASKED QUESTIONS

Where are you situated?

We are situated in the northern Perth suburb of Carine in Western Australia.


Where do you deliver to?

We deliver to most suburbs in the Perth metropolitan area, north, south, east and west, regional areas may incur extra charges and delivery times. If they’re not listed on our delivery calculator. Please contact us for more information.


Can I order something you don’t have on your website?

Yes, absolutely. We will endeavour to create that special gift for you, if available. Contact us via phone or email for a prompt response.


Can I change my mind?

Yes, if you contact us as soon as possible, within 2 hours of you placing the order.


Do you deliver to hospitals?

Yes, we deliver to most of the Perth Hospitals including Joondalup Health Campus, Glengarry Hospital, St John of God Hospitals, Fremantle Hospital, Swan District Hospital, Osborne Park Hospital, Royal Perth Hospital, King Edward Memorial Hospital, Princess Margaret Hospital, Sir Charles Gardiner Hospital, Mount Hospital. (Some Hospitals may have fresh flower delivery restrictions to intensive care wards)


Do you deliver to Nursing Homes?

Yes, we do.


Can I have something delivered anonymously?

Yes, you can but we do discourage it as we find that some recipients anxiously ring us for this information. It may take time for us to get your approval to release this information to the recipient which in turn causes more anxiety. We like the receiver to have a pleasurable experience without the mystery.


Can I upsize?

Yes, if you want a larger size of something that appears on our website just let us know and we will quote you a price on it.  Actually some items on our website actually have size options, Petite, Standard and Deluxe.

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